1. General Terms
2. Identity of the owner of the Web
3. Rights and obligations of the service provider
4. Rights and obligations of the user
5. Exclusion of guarantees and responsibility for the functioning of the WEBSITE and its Services
6. Copyright
7. Hypertext links
8. Personal data protection and cookie policy
9. Legal nullity and ineffectiveness of clauses
10. Applicable law and jurisdiction
1. General Terms
Access to this WEBSITE is subject to prior reading and acceptance of the terms, conditions, communications, warnings and other legal notices contained in these clauses.
Access and subsequent use of the WEBSITE by the user shall imply their express, full and unreserved agreement with all of its content. The user declares to be of legal age and to have sufficient legal capacity to be bound by these General Terms. Likewise, the user expressly and without exception accepts that access to and use of this WEBSITE, its services and the contents thereof is at their sole and exclusive responsibility.
Access to the WEB through the URL addresses https://www.soraluce.com/ is free of charge for Users and viewing does not require any prior subscription or registration.
If the user does not agree with the content of these General Terms for browsing, they must abandon this WEBSITE, and cannot access or use the offered services.
The WEBSITE provides access to a wide variety of benefits and contents for users and visitors, among others: corporate information; job offers; people management; news channel; customer service; blog.
Possible links to other WEBSITES and use thereof is subject to the present General Terms, as well as to the possible specific conditions of the WEBSITES in question. Any use other than authorised is expressly forbidden.
https://www.soraluce.com/ may at any time modify the configuration, service conditions and content, as well as eliminate, limit or suspend them temporarily or permanently, as well as prevent access to them, making a reasonable effort to inform the user of such change through publication in each WEBSITE, to the extent the circumstances so allow.
2. Identity of the owner of the Web
The identifying information of the person responsible for https://www.soraluce.com/ is given below:
SORALUCE S. Coop. a company registered in the Register of Cooperatives and other business of the Register of Cooperatives of the Basque Country on sheet 945 of Volume VII, number 97.0.010, with VAT number F20023057 and registered address Osintxu Auzoa, 20570 Bergara (Gipuzkoa) Spain.
Hereinafter, Soraluce.
3. Rights and obligations of the service provider
As a service provider, Soraluce is bound to provide the services offered on this WEBSITE, to effectively guarantee secrecy with respect to all communications that may be made with the user and to respond to any complaints that may be made.
When maintenance, repair, updating or improvement of the services is required, Soraluce shall have the right to suspend accessibility to this WEBSITE temporarily and without prior notice. Soraluce shall remain the right to provide or cancel the services but shall nevertheless make every effort to inform the users if the circumstances so allow.
The use that users may make of the services and/or data and/or information supplied to them through this WEBSITE shall be at the user's own risk.
Soraluce does not warrant, directly or indirectly, the information or services offered, apart from the warranties that by virtue of applicable laws must be given or that are explicitly stated in an agreement between this company and the user.
Soraluce does not guarantee the content provided, or any by third parties, nor does it guarantee the veracity, reliability, accuracy, appropriateness or suitability of the information provided for the use that users or any other person may make of it.
The intellectual property rights of this WEBSITE are owned by Soraluce. The aforementioned company holds the exclusive rights of reproduction, distribution, public communication and transformation.
4. Rights and obligations of the user.
Users must make legitimate use of the services always offered by this WEBSITE in accordance with current legislation, observing the intellectual property rights of Soraluce or third parties.
In this sense, the user guarantees that all activity on this WEBSITE shall be compliant with the law, morality, public order, good customs and that it in no event will undermine the good name and commercial image of Soraluce, or otherwise be harmful to other users of the WEBSITE or to third parties.
The user will not use the services provided by Soraluce to carry out any action that may cause damage or alterations to the contents, nor hinder the proper functioning of the WEBSITE, nor cause technical problems of any kind, nor transfer elements that may carry computer viruses or damage, interfere with or intercept all or part of this WEBSITE, nor interfere with or alter the electronic mail of other users.
The user is solely responsible for the veracity of the data entered. If false or inaccurate data are provided, Soraluce reserves the right to prohibit access to this WEBSITE.
5. Exclusion of guarantees and responsibility for the functioning of the WEBSITE and its Services
SSoraluce does not guarantee the availability and continuity of the functioning of the WEBSITE or the information, content, software, materials, or products thereof to the extent permitted by applicable law.
Hence, the company cannot be held liable for damages of any nature that may arise from the unavailability or discontinuity of the WEBSITE and its services and the use that users may have come to expect of this WEBSITE.
In any case, Soraluce will make every effort to secure continuous availability of this WEBSITE.
Likewise, Soraluce is not responsible for possible errors or security deficiencies that may occur due to the use by the User of a browser with an outdated or insecure version, nor for running password managers with user information, or for damages, errors or inaccuracies that may arise from the malfunctioning of these applications.
Soraluce has implemented all necessary technical and organisational security measures to guarantee the integrity, confidentiality and availability of personal data provided by the user.
Although Soraluce has implemented all appropriate measures to guarantee security in this regard, it has no control over or guarantees the absence of viruses or other elements in the contents of this WEBSITE that may cause alterations in the user's computer system (software and hardware) or in the electronic documents and files stored in the user's computer system.
Soraluce disclaims any liability for damages of any kind that may be due to the presence of viruses in the contents that may cause alterations in the computer system, electronic documents, files, etc.
The user accepts that the WEBSITE has been created and developed in good faith by Soraluce with information from internal and external sources. The company offers an as-is use of the site, with possible inaccuracies or errors. Therefore, the user exempts Soraluce from any responsibility in relation to the reliability, use or false expectation of the WEBSITE during browsing.
6. Copyright
All rights to the content of this WEBSITE belong to Soraluce, except those of companies with which Soraluce has signed the corresponding contract for the provision of content. These rights are protected by national and international intellectual and industrial property laws.
All contents of the WEBSITE (including, but not limited to, databases, images, drawings, graphics, text files, maps, graphs, frames, banners, software and its different source codes, audio and video) are property of Soraluce, or of its content providers, and, in the latter case, protected by national or international intellectual and industrial property laws and may not be modified, copied, altered, reproduced, adapted or translated by the User or third parties without the express authorisation of the owners of said contents. The compilation (understood as the collection, design, arrangement, and assembly) of all the contents of the WEBSITE is the exclusive property of Soraluce.
All software employed for the use and development of the WEBSITE is property of Soraluce or its software suppliers and is protected by national and international industrial and intellectual property laws.
SORALUCE's trademarks, signs, distinctive signs or logos appearing on the WEBSITE are owned by Soraluce and are duly registered or in the process of registration. The names of other products, services and companies that appear on this website may be registered trademarks of their respective and legitimate owners.
The availability and use of the databases, images, drawings, graphics, text files, audio, video and software property of Soraluce, available on the WEBSITE, does not imply, in any case, the transfer of ownership or the granting of a right of use to the User.
Any user who accesses this WEBSITE may not copy, modify, distribute, transmit, reproduce, publish, transfer, sell the aforementioned elements or create new products or services based on the obtained information.
Viewing and downloading is only authorised for personal and non-commercial use, and may not be extended to third parties or entities.
Any graphics or designs used on this WEBSITE owned by companies working with Soraluce are also subject to these conditions, unless otherwise agreed.
Any alteration of this WEBSITE by the user, possibly affecting the content, such as links and similar is strictly forbidden.
Soraluce shall ensure that the contents of this WEBSITE are not pornographic, xenophobic, discriminatory, racist, defamatory or do not promote violence. Likewise, it will make every effort to avoid creating conditions or situations that may be harmful to users.
7. Hypertext links
No link may be established to this WEBSITE from any other WEBSITE without the prior and express consent of the owner. Web syndication of content is prohibited, unless otherwise agreed between the source Website and the target Website. Users or owners of other websites who intend to create a hypertext link (hereinafter, link) to this WEBSITE, must ensure compliance with the terms of Soraluce.
These terms are (i) not linking to pages or subpages other than the home page of Soraluce, (ii) not linking to false, inaccurate, incorrect, misleading information or information contrary to the law, morality or decency; (iii) not to include any commercial brand or sign susceptible of protection different from the URL address of the Website, (iv) not to link to pages that contain contents, statements or propaganda of a racist, xenophobic, pornographic or terrorist nature, or that advocate breaching human rights and in general that may damage in any way the good commercial reputation or the image of Soraluce or its clients.
If this website contains links to other websites not controlled by Soraluce, this company declares that it has no control over these sites, nor is it responsible for their content. The links that this WEBSITE may contain are only offered for information purposes, and do not represent an opinion of the contents, owners, services or products offered on the sites. The inclusion of links to other websites does not imply that Soraluce promotes, endorses, guarantees, or recommends the contents of such websites.
In any case, Soraluce is exempted from any liability in relation to the services provided by such third parties against any claims of any nature and lawsuits that may be filed in connection therewith.
8. Personal data protection and cookie policy
All relative information may be found in the sections about Data Protection and Cookies Policy.
9. Legal nullity and ineffectiveness of clauses
If any clause of these Conditions is declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only that provision or part of it that is null or ineffective. The remainder of the Conditions remain in force. Any such provision or part of it is considered as not provided, unless it is essential to these Conditions, and fully affects them.
10. Applicable law and jurisdiction
These General Terms shall be interpreted and governed in accordance with Spanish law.
For any legal matters arising from the existence, access, use or content of the General Terms, both the User and Soraluce expressly waive any other jurisdiction that they are entitled to and agree to submit any dispute to the exclusive jurisdiction and competence of the Courts and Tribunals of the city of Eibar (Gipuzkoa).
11. Communication Channel
We make the Communication Channel available to you for confidential and agile communication of irregularities or breaches of the Code of Ethics.
There are two ways to access to the Communication Channel:
By email: kanaletikoa@soraluce.com
By filling out this form
General conditions of sale
Soraluce-sales-conditions-terms.pdf